Performance Gap Indicator

Are you looking for a company-wide assessment that provides a broader range of insights than the typical “company culture” instrument? Would it be helpful if this same assessment also tracked improvement and measured ROI? The new Performance Gap Indicator (PGI) empowers consultants and trainers with an assessment that evaluates FIVE company-wide performance areas, plus separate reporting for initial analysis and subsequent follow up analysis, so you can objectively track progress and demonstrate real ROI.

“The Performance Gap Indicator (PGI) is a remarkable assessment to (a) get your foot in the door, and (b) provide an organisation with a MRI of what’s ailing it. Once the ”MRI” is completed, consultants and trainers will know which departments and professionals require training AND which Core Assessments to use with them.

It’s the perfect company-wide (or department wide) assessment to “set the table” for your training initiatives with laser targeted accuracy and objective insights.”

- Dr. Tony Alessandra

More than a one-dimensional company culture tool, the PGI assessment measures an organisation’s “gaps” across five key
performance areas:

  1. Culture - The written and unwritten set of values, beliefs and behaviors which determine how your company’s employees interact with one another, with customers, and with vendors.
  2. Operations - The process, systems and procedures required to consistently conduct your business at the highest level of efficiency and effectiveness.
  3. Leadership - The direction, clarity, and accountability which inspires and empowers others to reach the vision.
  4. Training - The process of providing leaders and teams the tools, time and guidance to master their responsibilities based upon your company’s stated performance standards.
  5. Service - The ability to consistently exceed customer expectations which generates repeat and referral business by providing exceptional service.


Watch this short video overview of PGI!

Business leaders can easily misreport the source of their organisation’s challenges. The sales team may be underperforming, but is it due to a lack of adequate training or operations? Employee retention is slipping, but is that really stemming from culture or leadership? Before PGI, consultants were forced to rely on manual discovery processes to uncover these answers. Done correctly, this has always been time consuming, expensive and prone to human error.

A perfect first-step for any consultant’s early discovery process, the PGI assessment reveals an organisation’s area(s) of need based on an anonymous, mobile-friendly survey. Deliver the PGI assessment to every employee, from your 24x7 Assessments dashboard, in only seconds.

PGI helps consultants get their foot-in-the-door and empowers in-house corporate trainers with facts instead of finger pointing.

PGI is the most robust company wide assessment of its kind, functioning like a “MRI” for your organisational health. Pinpoint company wide struggles faster - and with improved insights - so subsequent coaching and training investments are administered with the kind of laser-guided accuracy that provides demonstrable results.

“It’s critcal to have a performance measurement tool. The best that I’ve seen is the Performance Gap Indicator… it asks all the right questons”

 Brian Smith

Owner & Founder, Ugg Imports

How to integrate PGI and enhance your assessment-driven practice:

  1. Culture - The written and unwritten set of values, beliefs and behaviors which determine how your company’s employees interact with one another, with customers, and with vendors.
  2. Operations - The process, systems and procedures required to consistently conduct your business at the highest level of efficiency and effectiveness.
  3. Leadership - The direction, clarity, and accountability which inspires and empowers others to reach the vision.
  4. Training - The process of providing leaders and teams the tools, time and guidance to master their responsibilities based upon your company’s stated performance standards.
  5. Service - The ability to consistently exceed customer expectations which generates repeat and referral business by providing exceptional service.

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